Picture this: You’re browsing your favorite online store, credit card at the ready, eager to buy that awesome new thingamajig you’ve been eyeing. But as you click around, it’s like a maze! Pop-ups are attacking you, flashy banners are blinding you, and the text is so tiny you need a magnifying glass to read it. Ugh, forget it! You give up and decide to take your business elsewhere.

Ever been there? You’re not alone! A confusing, hard-to-use website is a surefire way to lose customers faster than you can say “bounce.” And the worst part? You might not even realize these little design boo-boos are happening right on your own website!

But don’t stress — we’re the website whisperers at Redlio Designs, and we’ve seen it all. In this article, we’ll break down five common website design mistakes that might be scaring away your customers, and we’ll give you easy tips to fix them up.

Ready to turn your website into a customer-loving, money-making machine? Let’s get started!

Mistake 1: Too Much Stuff! (Information Overload)

Have you ever walked into a store so packed with stuff that you couldn’t even find the door? That’s what a website with information overload feels like. It’s like a digital garage sale, with too many things competing for your attention.

When your website has too much stuff, visitors get overwhelmed and don’t know where to look or what to do. It’s like trying to find a needle in a haystack! And guess what? They’ll probably just give up and leave.

The Fix: Declutter and Make it Easy

Think of your website like a tidy, well-organized store.

Only the Good Stuff: Keep the most important things front and center, and get rid of anything that’s not helpful or that distracts visitors.
Make a Roadmap: Use big headings, lists, and pictures to help people find what they’re looking for quickly.
Give it Some Breathing Room: Don’t cram everything together. Leave some white space so your website looks clean and easy on the eyes.
Show Them the Way: Make your main buttons (like “Shop Now” or “Contact Us”) big, bright, and impossible to miss.

Want some professional help to declutter your website? Check out our UI/UX audit services to get expert advice on how to make your website more user-friendly.

Mistake 2: A Jumbled Mess (Inconsistent Design)

Imagine walking into a store where the walls are painted different colors, the shelves are all different heights, and the employees are wearing mismatched outfits. It would be pretty confusing, right? Well, that’s how inconsistent design feels on a website.

When your website’s colors, fonts, buttons, and other design elements don’t match up, it creates a chaotic experience for visitors. It makes your brand look unprofessional and can even make people wonder if they can trust you.

The Fix: Get a Uniform!

Think of your website like a sports team. You want everyone to be wearing the same uniform so they look like they’re all on the same side.

Pick Your Colors: Choose a few colors that go well together and reflect your brand’s personality.
Choose Your Fonts: Stick to a couple of easy-to-read fonts that look good together.
Keep it Consistent: Make sure all the buttons, images, and other design elements on your website follow the same style.

Need help getting your website’s look on point? Our UI/UX design services can help you create a consistent and professional design that reflects your brand’s unique personality.

Mistake 3: Where Am I? (Poor Navigation)

Have you ever gotten lost in a giant mall with no map or directory? That’s what it feels like when a website has poor navigation.

If visitors can’t easily find what they’re looking for, they’ll get frustrated and leave. In fact, studies show that almost half of all website visitors will leave if they can’t find what they need within three clicks!

The Fix: Make a Map!

Imagine your website as a city, and your navigation menu as a map.

Easy to Find: Make sure your main menu is easy to spot and use.
Clear Labels: Use words that make sense and tell people exactly where they’ll end up if they click.
Logical Order: Organize your pages in a way that makes sense. Think of it like grouping stores in a mall — put similar things together.
Search Bar: A search bar is like a GPS for your website. Make sure it’s easy to find so people can search for exactly what they need.

Our UI/UX experts can help you design a navigation system that’s so easy to use, your visitors will feel like they have a personal tour guide.

Mistake 4: Shrinking Screens — The Mobile Meltdown

In today’s world, more and more people are using their phones to browse the internet. If your website doesn’t look good on a small screen, you’re missing out on a huge opportunity.

When a website isn’t designed for mobile, it’s like trying to squeeze into a pair of shoes that are two sizes too small. It’s not comfortable, and it definitely won’t make you want to stick around.

The Fix: Make It Fit!

Responsive Design: This is like having a website that can magically change its shape to fit any screen size. It’s the best way to make sure your site looks great on phones, tablets, and desktops.
Mobile-First Design: If most of your visitors are on mobile devices, you might even want to design your website for mobile first, then make it work for larger screens.

Our team at Redlio Designs can help you create a mobile-friendly website that looks great and works smoothly on any device.

Mistake 5: The Invisible Finish Line — Where’s the Call to Action?

You’ve got amazing products or services to offer, but are you making it clear to visitors what you want them to do? Unclear or hidden calls to action (CTAs) are like a road with no signs — they leave users wondering where to go next.

CTAs are the buttons or links that tell users what to do, like “Shop Now,” “Sign Up,” or “Contact Us.” When they’re not obvious, visitors might not know how to take the next step, which can lead to lost sales and opportunities. In fact, studies have shown that personalized CTAs, tailored to the specific interests of the user, can increase conversions by over 40%.

The Fix: Make Your CTAs Pop!

Use Exciting Words: Instead of “Click Here,” try something more exciting like “Get Your Free Quote” or “Start Your Free Trial.”
Make Them Stand Out: Use bright colors, big text, and eye-catching design elements to make your CTAs hard to miss.
Show Them the Way: Place your CTAs where they make sense, like at the end of a product description or at the bottom of your homepage.

Our UI/UX designers can help you optimize your CTAs for maximum conversion rates, turning casual visitors into paying customers.

Ready to Transform Your User Experience?

We hope this article has given you some ideas on how to improve your website’s design. Remember, a great UI isn’t just about looking pretty — it’s about creating a simple, enjoyable experience that makes users want to stick around and do business with you.

If you’re ready to take your UI/UX design to the next level, we’re here to help! At Redlio Designs, we specialize in crafting user-centric designs that elevate brands and drive results.

Get in touch with us today for a free consultation and let’s discuss how we can transform your website into a customer-magnet!

UI/UX Design

5 UI Design Mistakes That Are Costing You Customers (and How to Fix Them)